Reference: S-248017-67

Deadline to apply: September 01, 2026 10:38 AM EDT

IMPORTANT: 2 year replacement full time M-F 8:30AM-4:30PM w/seasonal layoff (mid-Dec to mid-Jan & June to mid-Aug)

JOBSUMMARY: UNDER THE GENERAL AUTHORITY OF THE ASSISTANT DIRECTOR OF STUDENT SERVICES AND THE DIRECT SUPERVISION OF THE EDUCATION ADVISOR, TO PERFORM RECEPTION AND ADMINISTRATIVE DUTIES FOR THE ACADEMIC SUCCESS CENTRE, PROMOTE THE CENTRE’SVARIEDANDEXPANDING SERVICESTOSTUDENTSANDMONITORTHE ONGOING STATISTICS AND QUALITY OF SERVICE OF THE CENTRE

 DUTIESANDRESPONSIBILITIES:

• Respond to and routinely update telephone, general correspondence, electronic mail, social media of the Academic Success Centre, address and receive students, staff
• Monitor schedules of all Academic Success Centre staff
• Maintain files, records and a general database for departmental data
• Prepare and compile statistical information on departmental usage and growth
• Identify student demand and register students accordingly for Study Skills and Language Workshops, Academic Success Centre programs or Peer Tutoring
• Maintain an active Academic Success Centre portal and social media presence, advertisement of programs, workshops, events sponsored by the Academic Success Centre
• Support expansion and assist with functioning of dynamic peer tutoring program (Peer, ESL)
• Support projects, research initiatives, programs of the Academic Success Centre
• Support student success via qualitative and quantitative assessments of department’s services in systems such as Clara, Lea, etc.
• Maintain organization of all departmental paper and electronic resources
• Routinely refer students to other services on campus as required
• Responsible for purchasing stationery material, bookstore items for department
• Responsible for minute taking at meetings
• Actively participate in activities that promote the Academic Success Centre
• Participate in college-wide events representing the Academic Success Centre (ie. Open House, Parents’ Night)
• Provide administrative support in absence of Access Centre staff
• Perform any other related tasks as may be assigned

QUALIFICATIONS:

Education

To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience.

• Computer skills (Excel, Outlook, Word)
• Excellent communication and organizational skills
• French, intermediate oral and written, comprehension & production
• English advanced, both oral and written

Testingmay berequiredtodemonstrateknowledgeof:

• Word (intermediate)
• Excel (intermediate)
• English advanced – oral, written and written comprehension
• French intermediate – oral, written comprehension & production

In accordance with ministerial directives issued by the Secretariat du Conseil du trésor concerning a freeze on public service recruitment, effective November 1st 2024, applications from employees with regular employment status at the College and within the College network will be prioritized.

John Abbott College adheres to an Equal Access to Employment Program, and invites women, visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to submit their applications. 

We thank all candidates who submit their resumes for consideration.  However, only those candidates selected for an interview will be contacted.  If your work experience has changed or if you have acquired additional education since your last visit, be sure to submit your updated resume so that we may review your full career path.