Administration Technician - Continuing Education

Reference: S-250225-67

Deadline to apply: September 19, 2026 11:59 AM EDT

IMPORTANT: Permanent, full-time Mon-Fri 8:30am-4:30pm, or other upon arrangement with the manager

JOB SUMMARY: UNDER THE DIRECT SUPERVISION OF THE ADMINISTRATIVE MANAGER IN THE CENTRE OF CONTINUING EDUCATION, THE TECHNICIAN ACTS AS A RESOURCE PERSON TO PROGRAM COORDINATORS AND MANAGERS, WHOSE ACTIONS AND DUTIES RELATE TO THE DEVELOPMENT, MANAGEMENT AND COORDINATION OF ACADEMIC PROGRAMS, COURSES AND PROJECTS.

DUTIES AND RESPONSIBILITIES:

• Coordinate, plan and administer, in collaboration with the Program coordinators and various College departments, all technical and administrative procedures related to the promotion, information sessions, admission document follow-up, faculty hiring and contracts, orientation, stage placements, and day-to-day management of Continuing Education AEC programs, RAC programs, Evening credit courses and online course offerings.
• Coordinate cohort start-up activities, including registration, orientation, scheduling, and communication with students, faculty, and Program Coordinators.
• Monitor and follow up on student files and program-related requirements to ensure timely completion and accurate records.
• Organize logistics for information sessions and prepare associated documentation.
• Assist with Technical aspects related to faculty hiring and contracts.
• Ensure documentation related to stage placements is complete.
• Coordinate the planning and preparation of RAC cohorts, including timelines, deliverables, scheduling, documentation, and communication with Program Coordinators, Content Specialists, faculty, and students. 
• Develop and maintain planning tools, tracking documents, and SharePoint resources to monitor RAC activities, deadlines, and Ministry-related requirements.
• Produce revenue and expense reports related to all RAC activities to assist with preparation of budgets
• Produce content specialists’ contracts and track same in a financial tracking sheet
• Participate in the project management and promotion of all RAC activities
• Provide administrative and technical support to students throughout the stage placement process and follow up on outstanding requirements.
• Promote the Stage module to current AEC students and potential employers and provide technical support for registration through classroom presentations, eblasts, MIO, telephone support, and other communication channels.
• Promote module to potential employers.
• Compile registration data for stage placement approval by Program Coordinator.
• Ensure that all stage documentation is finalized according to College procedures, including CNESST coverage, liability insurance, and academic conformity.
• Monitor course and program content and report changes to the Webmaster to ensure accurate course information, dates, and admission information for Marketing and Communications.
• Provide up-to-date program information to lecegep.ca and other government websites.
• Administer, in collaboration with Communications and the Manager Centre for Continuing Education, various marketing campaigns.
• Collect analytical data on the effectiveness of such campaigns.

Miscellaneous:

• Research, analyse and compile data for reports, such internal reports & government agencies.
• Develop and maintain operational tools, workflows, and resources to support efficient program coordination, communication, and consistent administrative processes.
• Provide operational support to Program Coordinators and managers during periods of high activity, including registration, orientation, cohort start-up, and unexpected staffing or scheduling changes.
• Perform other relevant tasks as may be defined by the Administrative Manager.

QUALIFICATIONS:

Education

Diploma of college studies (DEC) in an appropriate specialty, or a diploma or an attestation of studies which is recognized as equivalent by the competent authority.

Specific Requirements:

• Advanced in English – oral and written production & comprehension
• Intermediate in French - oral and written production & comprehension
• Minimum 4 years of pertinent experience preferred
• Advanced computer skills (MS Office-365)
• Coordinates the team’s work or carries out complex technical tasks
• Well-versed in general office procedures
• Excellent written and oral communication skills
• Ability to deal politely, efficiently and effectively with people
• Strong organizational and planning skills
• Ability to work independently and under time pressure
• Overtime and/or late work may be required on occasion; flexibility in work schedule may be required
• Knowledge about Continuing Education programs, courses and transmission procedures is an asset
• Ability to work with CLARA and SOCRATE systems is an asset
• Knowledge of Moodle is an asset
• Knowledge of WordPress is an asset

Testing may be required to demonstrate knowledge of:

• French (intermediate oral, written production & comprehension)
• English (advanced oral, written production & comprehension)
• Word (advanced)
• Excel (advanced)

In accordance with ministerial directives issued by the Secretariat du Conseil du trésor concerning a freeze on public service recruitment, effective November 1st 2024, applications from employees with regular employment status at the College and within the College network will be prioritized.

John Abbott College adheres to an Equal Access to Employment Program, and invites women, visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to submit their applications. 

We thank all candidates who submit their resumes for consideration.  However, only those candidates selected for an interview will be contacted.  If your work experience has changed or if you have acquired additional education since your last visit, be sure to submit your updated resume so that we may review your full career path.